Privacy Policy

At CardMem Memories, we respect your privacy and are committed to protecting your personal information.

1.Information We Collect
We may collect the following details:

• Full name
• Contact number
• Email address
• Billing address
• Identity proof details (during check-in)
• Payment information (processed securely through payment gateways)
• Booking preferences and stay details

2.How We Use Your Information

Your information may be used for:

• Confirming reservations
• Processing payments
• Guest communication and support
• Check-in formalities
• Sending offers/promotions (only where permitted)
• Improving our services and guest experience

3.Data Security

We take reasonable administrative and technical measures to safeguard your personal data against unauthorized access, misuse, or disclosure.

4.Sharing of Information

We do not sell or rent guest data. Information may be shared only with:

• Payment processors
• Legal or government authorities when required by law
• Service partners necessary for booking operations

5.Cookies & Website Analytics

Our website may use cookies and analytics tools to improve browsing experience, understand visitor behavior, and optimize services.

6.Retention of Data

We retain personal information only as long as necessary for booking, legal compliance, taxation, and service purposes.

7.Your Rights

You may contact us to:

• Update your information
• Request deletion where legally permitted
• Unsubscribe from promotional communication

8.Policy Updates

This Privacy Policy may be updated from time to time. Continued use of our website indicates acceptance of revised policies.